Privacy Policy for pyrixilonae.sbs

Caring for your privacy and personal information is our top priority

Introduction to Our Privacy Policy

At pyrixilonae.sbs, we respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, store, and share your data when you access our website or interact with our services.

This Privacy Policy applies to all visitors, customers, and users in Australia who use our website or engage with our digital marketing and branding services. Please review it carefully to understand your rights and our obligations.

Our Data Collection Practices

We collect personal data to deliver, improve, and personalise your experience. Data may be provided directly by you or collected automatically when you use our site and services.

Personal Data You Provide Directly

  • Contact details you submit through forms or email
  • Account registration and profile information
  • Billing or transaction details for purchases
  • Survey responses and digital feedback submissions
  • Communications with our support or sales teams

Data We Collect Automatically

  • IP address and general location information
  • Device type, operating system, and browser details
  • Information about how you use our website
  • Referral source and traffic analytics
  • Cookies and similar tracking technologies

How We Use Your Personal Information

We process your data lawfully under Australian privacy legislation and only for the stated purposes. Your personal information supports site operations and helps us tailor your experience.

  • Order fulfilment and processing payments securely
  • Personalising content and services for relevance
  • Providing customer support and service updates
  • Communicating about new content or features
  • Analysing usage to improve functionality
  • Managing marketing and service communications
  • Complying with legal, regulatory requirements

Our Commitment: We implement robust data protection measures to keep your personal information secure from loss, misuse, and unauthorised access. Your privacy matters to us every step of the way.

How We Share Information

Your information may be shared with trusted partners or service providers strictly as needed to deliver our services, meet legal requirements, or support operational needs.

Third-Party Service Providers

We engage reputable providers for web hosting, analytics, payment processing, and marketing. They are required to safeguard your data and follow strict privacy standards.

Compliance with Legal Obligations

We may disclose information to comply with Australian law, regulations, or a valid legal process where required.

Aggregated and Anonymous Data

We create or share anonymised statistics for reporting and analysis, ensuring no individual is identifiable.

Your Rights and Choices

You have the right to access, correct, delete, or restrict use of your information, as granted under Australian privacy law. You can also object to processing or request data portability.

  • Access your personal data held by us
  • Request corrections to inaccurate data
  • Ask for deletion of your information
  • Request a copy of your data
  • Object to certain types of processing
  • Restrict how we use your information

To exercise your privacy rights or make an enquiry, contact us through the details provided below. We respond to all genuine requests and privacy concerns promptly.

Data Security Measures

We combine technical, administrative, and physical security controls to protect your data from unauthorised access or breaches.

Technical Protections Implemented

  • Data encryption for information in transit
  • Secure firewall and network defences
  • Regular security audits and monitoring
  • Automated malware and threat detection

Organisational Safeguards

  • Staff training on privacy awareness
  • Restricting access to sensitive information
  • Internal protocols for managing data incidents
  • Ongoing review of privacy procedures

How Long We Keep Your Data

We retain your information as long as necessary for the purposes set out here, or as required by Australian law or regulation.

  • Account and profile data retention periods
  • Interaction and activity record storage
  • Support and communication logs retention
  • Order and transaction record retention
  • Marketing preferences and opt-ins record

We review retention needs regularly and securely delete or anonymise data when no longer needed.

International Data Transfers

Your data may be transferred outside Australia when using certain providers, with safeguards ensuring protection and lawful processing.

  • Assessing adequacy of destination country laws
  • Contractual clauses to safeguard privacy
  • Vendor compliance with relevant standards
  • Ongoing monitoring of international transfers

Use of Cookies and Similar Tools

Cookies support site functionality and help us understand how visitors use our website, improving experiences and performance.

Types of Cookies Used

  • Enable website features and security controls
  • Track usage for analytics and improvements
  • Support tailored content and settings
  • Remember preferences and interactions

You may manage cookie preferences in your browser settings, but some functions may be affected by disabling cookies.

Updates to This Privacy Policy

From time to time, we review and revise our Privacy Policy to reflect changes in law or our practices. Significant updates will be signalled on our website.

  • Website notices about policy updates
  • Email communication for major changes
  • Updated date on the policy page
  • Opportunity to review revised terms

We encourage regular review to stay informed about our latest privacy practices.

Contact Us About Privacy

Reach out to our privacy team with questions, feedback, or requests regarding your personal information.

Pyrixilonae

17 Gould Road, Herston, QLD 4006 Australia

Phone: +61 3 6840 5455

Email: content@pyrixilonae.sbs

Last updated: December 13, 2025

Effective date: December 13, 2025